SHIPPING & RETURNS

SHIPPING POLICY

At G’LORE, we want your shopping experience to be simple, secure and transparent. Please read the information below before placing your order.

Order Processing

Once your order has been successfully placed and payment has been confirmed, your order will be prepared for shipment.

Orders are fulfilled through trusted third-party logistics partners. The specific shipping method and carrier may vary depending on the product, availability and destination.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product. Contact us via email at infoglore-online@gmail.com

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address at checkout.

G’LORE cannot be held responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that the address can be changed once the order has entered the shipping process.

Should you require any further information, please do not hesitate to contact us at infoglore-online@gmail.com

Thank you for choosing G’LORE.

RETURN POLICY

Damaged or Defective Merchandise Policy: In the event that you receive merchandise that is damaged, defective, or structurally compromised, please notify our customer relations department immediately upon receipt. To facilitate a prompt resolution—including a replacement or a full refund—we kindly request that you submit formal notification along with photographic or video documentation of the damage and shipping label within forty-eight (48) hours of delivery to infoglore-online@gmail.com.